Student & Academic Services

Ready to get moving down the path to completing your degree? The ACCESS Center will get you started on the right track with a range of enrollment and academic support services, which are listed below.

Academic Alert: Instructors use the Academic Alert system to contact under-performing students (i.e. missing class, not completing assignments, etc.). The ACCESS Center gathers this data and sends it to college faculty and staff who may intervene in an effort to help – not punish.

Advising for Undecided and Non-Degree Students: Students who do not declare a major or don’t plan to seek a CSCC degree are assigned advisors in the ACCESS Center for assistance with class registration.

New Student Orientation: All new students must complete our New Student Online Orientation and sign up for a live New Student Advising & Registration session. Instructions for this process are mailed to students after they apply for admission and supply test scores.

Pre-Admission Counseling: Individuals thinking about attending Cleveland State can meet with our staff to learn what the college offers and how to begin the enrollment process.
Smarthinking Online Tutoring: Currently enrolled students can use Smarthinking, an online tutoring service located within CougarNet. Tutors can help with a variety of subjects and many are available 24 hours a day.

Student Success Plans: Students who don’t meet minimum GPA standards may incur academic or financial aid probation or suspension. ACCESS Center counselors can help these students regain their good standing.

Study Skills: The following PowerPoint presentations are intended to give students basic information about study skills. See one of our counselors for more help.

Creating an Academic Plan
Go for the Goal
How to Study
Intro to College
Note Taking
Test Taking Hints
Learning Styles

RODP Campus Contact: RODP (Regents Online Degree Program) offers several online courses and degrees. While almost everything associated with RODP is online, an ACCESS Center counselor can answer questions and offer assistance regarding RODP. Visit for more information.

Transfer Assistance: Students interested in transferring to another college after graduating from CSCC can find useful information in the ACCESS Center. Applications for admission, dual-admission programs and transfer scholarships are housed in our department.

WIA/TAA (Workforce Investment Act/Trade Adjustment Assistance) Contact: Individuals who have lost their job and are eligible for the Tennessee Department of Labor training programs have a dedicated ACCESS Center staff member to aid in the enrollment process.

Want more information about any of the ACCESS Center’s services? Contact us at (423) 478-6217 or room 118 of the Student Center.